Haymarket Specialty Benefits

Effective Date: March 2026

Haymarket Specialty Benefits (“HSB”, “we”, “our”, or “us”) is committed to protecting the privacy and security of the personal information you provide when visiting our website or communicating with us. This Terms of Use and Privacy Policy explains how we collect, use, protect, and share personal information.

This Privacy Policy is publicly accessible on the Haymarket Specialty Benefits website and is available from the main webpage and Contact page.

By using this website or communicating with Haymarket Specialty Benefits, you agree to the practices described in this policy.

Haymarket Specialty Benefits may collect personal information that you voluntarily provide to us when you interact with our website, request information, enroll in benefit programs, or contact us for customer service.

Personal information may include:

• Full name
• Mailing address
• Email address
• Telephone number
• Mobile phone number
• Employer or association affiliation
• Insurance enrollment or benefits information
• Billing or payment information when applicable
• Information provided through forms, email, phone calls, or SMS messages

We may also automatically collect limited technical information when you visit our website, including:

• IP address
• Device type
• Browser type
• Pages visited
• Website usage information through cookies or analytics tools

Information may be collected through the following methods:

• Website contact forms
• Online enrollment or benefit forms
• Email communications
• Telephone calls
• SMS or text messaging communications
• Customer service interactions
• Cookies and website analytics tools

Haymarket Specialty Benefits uses the information collected to:

• Provide benefit program administration and support
• Process benefit enrollments and service requests
• Respond to customer inquiries
• Communicate important information regarding insurance benefits or programs
• Send administrative notifications and updates
• Improve website functionality and customer experience
• Maintain compliance with legal and regulatory obligations

We collect only the information necessary to administer services and communicate with members and clients.

Haymarket Specialty Benefits does not sell personal information.

Personal information may be shared only when necessary to administer benefit programs or provide requested services. Information may be shared with:

• Insurance carriers
• Benefit program sponsors such as unions or associations
• Third-party administrators supporting program operations
• Service providers assisting with secure data processing or website hosting
• Regulatory authorities when required by law

All service providers are required to protect personal information and maintain confidentiality.

Haymarket Specialty Benefits may use SMS (text messaging) to communicate with clients, members, and individuals who request information or services.

Types of SMS messages you may receive include:

• Customer service responses
• Enrollment reminders
• Benefit program updates
• Appointment confirmations
• Administrative notifications related to insurance benefits or services

If you consent to receive SMS from Haymarket Specialty Benefits, you agree to receive SMS communications related to customer service, benefit program administration, enrollment notifications, and administrative updates.

Messaging frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS messages at any time by replying STOP to any message.

For assistance, reply HELP or contact us using the information listed below.

SMS consent and phone numbers are not shared with any third parties or affiliates for marketing purposes.

Haymarket Specialty Benefits implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable steps to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Our website may use cookies and analytics services to understand how visitors use the website and to improve functionality.

Cookies may collect non-personally identifiable information such as browser type, pages visited, and time spent on the site.

You may disable cookies through your browser settings if desired.

Our website may contain links to third-party websites. Haymarket Specialty Benefits is not responsible for the privacy practices or content of external websites.

Our services are intended for adults and benefit program participants. We do not knowingly collect personal information from individuals under the age of 13.

Haymarket Specialty Benefits may update this Terms of Use and Privacy Policy periodically to reflect changes in services, regulations, or technology. Any updates will be posted on this page with the updated effective date.

If you have questions regarding this Terms of Use and Privacy Policy or our privacy practices, please contact:

Haymarket Specialty Benefits
Morgan Arts Complex
3622 South Morgan Street, Suite 33
Chicago, IL 60609

Phone: 312-415-6041
Email: jack@haymarketsb.com
Website: https://www.haymarketsb.com